Small Business Hosting

Manage Users

1. Manage Users
2. Creating a New User / Email Account
3. Editing a User / Email Account
4. Deleting or Disabling a User/Email Account
5. Creating an Alias
6. Create a Mail Forward
7. Autoreply

1. From the Quick Start Panel click on Manage my users

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2. Manage Users

• To create a new user click on the "Create New" button.

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3. Creating a New User / Email Account

• In the User ID Box enter the name you want to see before your email address. Note this will also be your User name to either retrieve your email via Outlook or another email client or Log in to view your webmail.
• The Full Name box can just be your name typed out in Full.
• Under Privileges, for most people, it would only be necessary to give Email privileges and not File Storage.
• Enter and Confirm the Password you want to use. Be sure to make a note of the user names and passwords so you can retrieve them later if you forget them.
• Click on the Save button if you only want to create one user/email accounts. If you want to create more users/email accounts click on the Save/Create Another button.

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4. Editing a User / Email Account

• From the Manage Users screen simply click on the User ID or the Edit link of the User/Email Account you wish to edit.
• You will go back to the Create User Screen, simply edit the information you wish to change and click save. (The Create User Screen is the same as the image above in section 3.)

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5. Deleting or Disabling a User/Email Account

• To Delete a User/Email account check the Checkbox next to the User ID that you would like to delete. Then click on the Delete button. NOTE: Once you delete an account it is GONE. There is no undo. Any email in that users account will be lost.
• If you just want to temporarily disable a User/Email Account, simply click on the Disable button. The account will be disabled and NOT deleted.

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6. Creating an Alias

Aliases allow you to have several email addresses (using your domain name) that deliver email to a single email account.

For example: A User/Email account for johnsmith@adomain.com is capable of also receiving email from info@adomain.com, sales@adomain.com and john@adomain.com.

• To add an alias select the user from the Manage Users section. If you need help with this go back to section 4
• In the User Aliases Section add the first portion of the email address you want to use as an alias and click on Add
• Thats it...Easy!!!

• To delete an alias simply click on the Delete link

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7. Create a Mail Forward

A Forward allows you to literally redirect email arriving to one email address to a different email address. You also have an option to save a copy of every forward email in your mailbox before forwarding it to one or more other email addresses.

• To create a forward, simply add the email address you want to redirect email to into the box in the Mail Forward section. Then click on the Add button. You can continue to add as many forwards as you need.
• Thats it...So easy!!!

• If you need to keep a copy of the email in this mail box before forwarding, check the Save a copy of forward message in my mailbox check box before clicking the Add button.

• To delete a forward, simply click on the Delete link.

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8. Autoreply

An autoreply simply sends a reply email to every email address that arrives in your mail box. People generally use them to inform people that they are away on vacation for a time. They can also be used to send auto messages to people signing up or purchasing something from your website.

Note: autoreply messages used for vacation purposes for example reply to every email that hits your INBOX, including every piece of Spam, and thus potentially confirming your existance and increasing the amount of spam you get.

• To create an autoreply select the radio button Auto Reply with the following message:
• Enter your message into the text area box.
• Click on the save button...and thats all there is to it.

• To disable your Autoreply simply select the Do not auto reply radio button...and thats it.

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