Small Business Hosting
Webmail
- Go to Webmail
- Inbox
- Deleting an e-mail from your Inbox
- View E-mail
- Mail Folders
- Mail Options
- Mail Forwards
- Autoreply
1. Go to Webmail
- From the Quick Start Panel click on Check my mail
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2. Inbox
- You are now viewing your Inbox.
- To read an e-mail click on the e-mail Subject. Go
to View Mail »
- To check for new messages click on the Check Mail button.
- You can navigate to other parts of the webmail system by clicking
on the Tabs > Inbox, Compose, Address Book, Folders, Options.
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3. Deleting an e-mail from your Inbox
- Check the check box next to the e-mail you want to delete.
(You can select more than 1 email if you wish)
- Click on the Delete button
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4. View E-mail
- To Delete the message you are reading click on the Delete button.
- To Reply to the person who sent you this email click on the
Reply button.
- To Forward this email to someone else click on the Forward button.
- To download a message attachment click on the file link next
to Attachments.
Note if an email is in HTML format (in
other words like a webpage not just text) the HTML will be attached
to the email.
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5. Mail Folders
- If you click on the Folders tab the screen you will see will show
you all of your mail folders. Inbox, Sent Items, Drafts, Trash.
- Inbox: Clicking on the link will take you
back to the Inbox
- Sent Items: If you use the webmail interface to send e-mail clicking
on this link will show you a list of all the emails you sent via
your webmail interface. The format is the same as your Inbox.
- Drafts: If you Compose emails in the webmail
interface you have an option to Save Drafts. Those emails your
save as a draft will be stored in this folder
- Trash: Any mail you delete using your webmail
interface will be sent to the Trash folder. Also if you are using
the Spam
Filtering options with your webmail, any emails
flagged as spam will be sent here. You should check and clear
your Trash folder at least once per week to maintain smooth
performance of your webmail.
- Quarantine: If you are using the ClamAV anti-virus options
with your webmail there will also be a Quarantine folder. As
per the spam folder you should check this folder regularly and
clear out any emails with virus' attached.
- Clearing your mail folders: If you are using
the webmail interface and tools you should clear your trash and
quarantine folder at least once per week. If it gets over loaded
it can cause problems in addition potentially to taking a long
time to manage.
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6. Mail Options
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7. Mail Forwards
- To create a mail forward click on the Mail Forwards link
on the Options Page
- Click on the Create New button to add a new
forward
- Enter the email address you want to forward email arriving
in your Inbox to in the Forward to: box
- Click on Save
- To Edit the e-mail forward click on the edit button and you
can change the address like above.
- You can also choose to save a copy of all forwarded e-mail
in your Inbox by selecting the radio button labelled "Yes,
save a copy of all forwarded mail in my mailbox" and click on the Save button.
- If you just want to forward mail to a different e-mail address
select the radio button labelled "No, do not save
a copy of forwarded mail" and click on the Save button.
- To delete a forward simply check the checkbox next to the forward
you want to delete and click on the Delete button.
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8. Autoreply
- To add an autoreply click on the Autoreply link
on the Options Page.
- Select the Autoreply with the following message radio button
- Enter your message into the text box.
- Click on the Save button.
- Now an automatic reply will be sent to any email that arrives
in your Inbox. (Note: Including any spam)
- To stop the autoreply simply select the Do not auto
reply radio
button.
- Click on the Save button.
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