Configuring Microsoft Outlook 2003 for Windows

• Creating a new e-mail account
• Editing your e-mail account
• Troubleshooting e-mail problems

Creating a new email account

Please follow the instructions below. Make sure your settings match those in the pictures and your email should be up and running very quickly. (Obviously replace "username" with your user name and "yourdomain.com" with your actual domain name.)

1. From the Tools pull-down menu select the E-mail Accounts... Option

2. Select Add a new e-mail account and click on the Next > button.

3. Select POP3 and click on the Next > button.

4. Enter Your Name

5. Enter Your Email Address

6. Enter the username for your email account

7. Enter the password for your email account.

8. The incoming and outgoing mail server should both be your domain name.
i.e. yourdomain.com

9. Click on the More Settings... Button

NOTE: Your Username and Password are CASE SeNsItIvE!!!

10. The General Tab. Give this email account a name that will help you identify it in your email account list later. The Organization and Reply to Email fields are Optional.

When you have completed this step click on the Outgoing Server Tab

11. IMPORTANT!!! The check box for My outgoing server (SMTP) requires authentication should checked and the Use same settings as my incoming mail server option should be selected.

When completed click on the Advanced Tab

12. IMPORTANT!!! Change the Outgoing Server (SMTP): to 5190 and click on OK.

Why?? Many ISP's have started to block the relaying of email through the default port 25. Using this alternative port allows you to send email via your Radical Webs email account. This setting accounts for almost 90% of all support calls so please make sure you have yours set correctly.

Note: Your incoming server should be set to 110.

Here is a list of some of the major ISPs Blocking the relaying of email through Port 25

13. You should now be back to the E-mail Accounts window. Simply click on the Next > button.

14. Congratulations! Click on the Finish button.

15. The moment of truth ... Click on the Send/Receive Button. Outlook should connect to the mail server and try to Send and Receive email. If you do not get an error message then your email is working correctly.

Problems??? Getting error messages??? Click here for troubleshooting tips »

• Creating a new e-mail account
• Editing your e-mail account
• Troubleshooting e-mail problem