Configuring Microsoft Outlook for Windows

• Creating a new e-mail account
• Editing your e-mail account
• Troubleshooting e-mail problems

Editing or Changing your E-mail Settings

If you have changed your password in your Webmail or Hosting Control Panel. Or you just want to change your settings, here is a simple guide to point you in the right direction.

1. From the Tools pull-down menu select the E-mail Accounts... Option

2. Select View or change existing e-mail accounts and click on the Next > button.

3. Select the E-mail account you want to change and click on the Change... button.

4. Settings here are the same as when you created the mailbox. The important points to remember on this screen are highlighted in yellow below.

NOTE: Your Username and Password are CASE SeNsItIvE!!!

5. Click on the More Settings... Button to make more changes or click on Next > if you have finished.

10. The General Tab. Give this email account a name that will help you identify it in your email account list later. The Organization and Reply to Email fields are optional.

When you have completed this step click on the Outgoing Server Tab

11. IMPORTANT!!! The check box for My outgoing server (SMTP) requires authentication should checked and the Use same settings as my incoming mail server option should be selected.

When completed click on the Advanced Tab

12. IMPORTANT!!! Change the Outgoing Server (SMTP): to 5190 and click on OK.

Why?? Many ISP's have started to block the relaying of email through the default port 25. Using this alternative port allows you to send email via your Radical Webs email account. This setting accounts for almost 90% of all support calls so please make sure you have yours set correctly.

Note: Your incoming server should be set to 110.

Here is a list of some of the major ISPs Blocking the relaying of email through Port 25

13. You should now be back to the E-mail Accounts window. Simply click on the Next > button.

14. You will now be back to the E-mail Accounts screen. You can either click on Change.. to make more changes or Finish if you are done.

15. The moment of truth ... Click on the Send/Receive Button. Outlook should connect to the mail server and try to Send and Receive email. If you do not get an error message then your email is working correctly.

Problems??? Getting error messages??? Click here for troubleshooting tips »

• Creating a new e-mail account
• Editing your e-mail account
• Troubleshooting e-mail problem